It’s incredibly frustrating when your Fire TV keeps randomly turning off. I recently experienced this issue and found myself searching for answers. After doing some research, I’ve discovered a few potential causes and some easy fixes. I’m here to share my experience and the solutions I’ve found so that you won’t have to go through the same headache I did. In this post, I’ll explain the common causes of a Fire TV turning off, as well as the fixes that can help you keep your device running smoothly.
First, try to adjust the sleep timer or even switch it off using third-party apps. If it doesn’t work, try the FIrestick device on another TV. Next, replace the power adapter, the USB cable, and the HDMI cable. If the problem persists, try rebooting your device or updating its software.
In this article, we’ll elaborate on what causes this powering-off frenzy on Fire TV. We’ll also associate some of the most effective solutions to each cause.
|Adjust Screensaver Timer||Increase the time interval in Settings > Display and Sounds > Screensaver > Start Time.|
|Troubleshoot Your TV||Test the Firestick device on another TV or screen-mirror a video from your phone or laptop to see if the problem persists.|
|Change the Adapter||Use the original power adapter that comes with the Fire TV kit.|
|Change the USB Cable||Use the original USB cable that comes with the Fire TV kit.|
|Troubleshoot HDMI Cable||Replace the HDMI cable with a new one and test the Firestick device.|
|Restart Fire TV||Use Settings > My Fire TV > Restart or press the Pause and Play buttons on the remote for 5 seconds.|
|Hard-Reboot Fire TV||Unplug the TV from the power socket, wait for a minute, and plug it back in.|
|Update Fire TV Software||Check for updates in Settings > My Fire TV > About > Install Update.|
How to Fix Fire TV When It Keeps Turning Off?
In this section, we’ll briefly mention the possible causes of this common Fire TV issue. Then, we’ll mention the best solution in each case.
It isn’t easy to identify the real cause. You just need to go in order and try each solution until the issue is resolved.
- Adjust Screensaver Timer
Most streaming devices come with automatic screensaver features. Providers ensure that screen time is regulated because of licensing issues.
You can easily adjust this feature through the following steps.
- Go to Settings.
- Select Display and Sounds.
- Choose Screensaver.
- Select Start Time.
- Increase the time interval.
The downside is that the time interval is capped at 20 minutes. So, you’ll have to get accustomed to this limit or try third-party solutions.
- Troubleshoot Your TV
Now, you’ll need to determine if the problem comes from your TV or Firestick device. You can unplug the Firestick device from your TV and try to play something else on the screen.
For this purpose, you can simply screen-mirror a video from your phone or laptop to see if the problem persists. Alternatively, try using the Firestick device on another TV.
If you confirm that it’s caused by the Firestick device, you can move on to the next step.
- Change the Adapter
The Fire TV kit comes with its own power adapter. While you can use any other adapter, it’s best to try the original adapter to resolve the issue at hand.
- Change the USB Cable
Like the associated adapter, the generous Fire TV kit also comes with a USB cable. Some users replace this original USB cable with a longer one for convenience.
This option should work in most cases, but if you’ve reached that far with our troubleshooting list, it might be time to return to the original USB cable.
- Troubleshoot HDMI Cable
HDMI cables are at the heart of many entertainment setups. Every now and then, a faulty HDMI cable would cause problems with display screens.
To resolve this, you’ll need to try another HDMI cable with your Firestick device. If it works, just replace the cable, and you’ll be good to go
- Restart Fire TV
You can restart your Fire TV by navigating to its Settings menu. From there, go to My Fire TV. Then, select Restart.
After you confirm the pop-up message, you’ll need to wait for a few minutes before your TV turns on again.
The easier way to restart the device is through the remote buttons. Press the Pause and Play buttons and keep holding for around 5 seconds. You can release the buttons when a message shows up indicating that the device is powering-off.
- Hard-Reboot Fire TV
A hard reboot can be more effective than restarting your TV. All you’ll need to do is to unplug your TV from the power socket and wait for a minute before you plug it in again.
This will give your device enough time to power cycle. Disconnecting the USB cable is also helpful for this purpose.
- Update Fire TV Software
Your Fire TV might be restarting because of some software glitches. The fact is that a Firestick TV that’s not updated is more likely to face glitches.
So, we recommend you check for updates every now and then to avoid recurring bugs. Follow the next steps to update your Firestick TV.
- Select Settings or the gear icon on your screen.
- Choose My Fire TV.
- Scroll down, or to the right, until you find the About menu.
- From the About menu, select install update.
The steps are similar on all interfaces, but the menus will be on different parts of the screen.
Let’s recap why Fire TV keeps turning off and how to fix it. If it’s a simple screen timer issue, you can easily adjust it from the settings menu.
From there, you can also update and restart your device, which might fix it. Don’t forget to check the power adapter, the USB cable, and the power adapter.
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