As an owner of a Firestick and an LG TV, I know first-hand the frustration of dealing with the Firestick not working on my LG TV. After countless hours of research and testing, I am here to share with you the causes behind this issue and how I was able to fix it. With the right information and steps, you too can get your Firestick up and running on your LG TV.
The Firestick may not be working due to compatibility issues, a lack of a proper power supply, or problems with the HDMI connection.
Continue reading to learn more about the causes of a Firestick not working on LG TV and how to fix them!
Why Isn’t the Amazon Firestick Working On My LG TV?
We’ll start by outlining three of the most common causes why your Firestick isn’t recognized by your LG TV:
- Compatibility Issues
First things first, your TV must meet three major criteria in order to host a Firestick:
You can only use an Amazon Firestick with HDTV models with at least one HDMI port. That’s why you should double-check your TV’s model if you’re unsure whether it’s HDTV or SDTV.
- Supports HDCP
The second prerequisite is that your LG TV supports High Digital Content Protection (HDCP). An HDCP is an encryption system built into most modern devices to prevent the illegal distribution of digital content.
You can easily check if your TV complies with HDCP by looking at its box, consulting the user manual, or contacting LG’s customer service.
- Internet Access
Firesticks are streaming devices that require a stable internet connection with sufficient upload and download speeds to function.
Therefore, if your TV isn’t connected to the internet, the Firestick won’t work unless you use an offline platform. The same is true if your internet package isn’t strong enough to handle streaming.
- Insufficient Power Supply
The Firestick comes with a USB power cord and a separate plug that allows for two different ways to power it.
The first is to plug one end of the cord into the Firestick and the other end into the separate plug. Then connect it to a wall outlet. The second method involves connecting one end of the cord to the Firestick and the other end to the USB port on your TV.
The first option is preferable because your TV may not have enough power to run the Firestick. Similarly, if the wall power outlet is damaged in any way, the Firestick may not be recognized by your TV.
- Troubles With HDMI Connection
A few issues with the HDMI connection may result in your Firestick not functioning. First off, the device might not be completely inserted into the TV’s HDMI port. Plus, HDMI ports that are clogged with dust and dirt can cause connectivity issues.
Moreover, when operating the Firestick, you should select the input source that corresponds to what it’s connected to. Put differently, the Firestick won’t be recognized if you choose an HDMI input other than the one into which it’s plugged.
Read more: Firestick network disconnected
How to Fix a Firestick That Isn’t Working on an LG TV
After confirming that your TV is compatible with Firesticks, try the following quick fixes to get the Firestick to work:
- HDMI Troubleshooting
The first step is to ensure that the Firestick is completely inserted into the HDMI port. We know it sounds obvious, but in many cases, that was all it took to get the Firestick to work.
You should also detach devices connected to other HDMI ports because they may interfere with signal distribution.
If you discovered that this wasn’t the issue, connect the device to a different HDMI port. If that worked, you’ve determined that the first HDMI port might be faulty.
If not, you’ll need to inspect the cleanliness of the Firestick connection and the TV’s HDMI port. If there’s a lot of dirt in there, gently clean it with a soft brush, microfiber cloth, or cotton buds soaked in alcohol and see if that works.
- Change Power Source
If the HDMI connection is fine, it’s time to investigate the powering system. To begin, we want to make sure that you’re using the power cable and adapter that came with the Firestick package. Using different accessories may disrupt the Firestick’s power supply.
Now that we’ve cleared that up, try using a different outlet to power the Firestick. If that worked, your device was not receiving enough power from the first wall power source.
- Restart the TV and Reconnect the Firestick
If the power supply isn’t the problem, your TV may be experiencing glitches that are blocking important connections like HDMI or Wi-Fi. Similarly, the Firestick may be undergoing the same issue and must be reconnected.
Here’s how to restart your LG TV and reconnect the Firestick:
- Unplug the Firestick and USB power cable from the TV
- Press the Home button on your LG TV’s remote
- Select Settings
- Choose General
- Select Reset
- Follow the on-screen instructions until you enter the TV’s password
- Press Restart
- Reconnect the Firestick and the USB power cable
Read more: Firestick remote red light
Now you know the most common causes of a Firestick not working on LG TV and how to fix them. Fortunately, in most cases, following one of the listed quick fixes gets the Firestick to operate.
If they weren’t much help in your case, try connecting the Firestick to a different TV. If it worked, we’d advise you to contact LG customer service; if it didn’t, you should get in touch with Amazon’s help center.