Having AirPods is a great way to stay connected, but it can be incredibly frustrating when you’re in the middle of a conversation and your AirPods suddenly disconnect. This happened to me recently and I was determined to find a way to stop it from happening again. After some research and testing, I’m here to share with you how I solved this issue and some other solutions I discovered that might help you too.
|Reset, reconnect, and update both your phone and AirPods|
|Avoid touching your AirPods while on calls|
|To end calls with AirPods 1 or 2, double tap them|
|To end calls with AirPods 3 or Pro, squeeze them once|
|If cleaning fails, take your AirPods to an Apple store|
Why do my AirPods hang up on calls?
Below are possible reasons why your AirPods have been hanging up on calls?
You need to reconnect your AirPods
It could be the case that there is an issue with the connection between your AirPods and phone. It would help to try disconnecting and resetting your AirPods.
To do this do as follows:
- Forget your AirPods from your phone
- Put your AirPods in the case
- Open the lid and press the button for 15 seconds until the light flashes orange then white
- Pair your AirPods with your phone again by clicking on them from the Bluetooth settings
You need to update your phone’s software
It could be the case that you need to update the software on your phone. It would help to check that your phone is up to date and to update it if it is not.
AirPods also receive software updates and it would help to update the AirPods themselves. To update AirPods, you put them in the case, while the case is charging, then you put an iPhone or iPad near the case and the AirPods should automatically update.
You need to turn off automatic ear detection
It might be the case that your AirPods are falsely registering as not being in your ears and it would help to try turning off the automatic ear detection.
To do this, go into the Bluetooth settings on your iPhone, click the “i” next to your AirPods, and then you can click to turn off the automatic ear detection.
Tapping the AirPods or false taps
AirPods 1 and 2 will end calls by double tapping them. AirPods 3 or AirPods Pro will end calls by being squeezed. It might be the case that your AirPods are falsely registering clicks and ending calls as a result.
This would be more likely if your AirPods register clicks at other times when you are not touching them.
In this case, it would help to clean the AirPods. If they continue to register false clicks, you would need to take them to an Apple store and see if you can get them fixed or replaced.
You need to use just one AirPod
Some users have reported that, when they use just a single AirPod, the problem goes away. As a temporary fix, you may want to consider just using one AirPod when you are using it for calls.
Read more: Do AirPods work with FaceTime?
Why do my AirPods hang up when I touch them?
AirPods 1 and 2 will hang up when they are double tapped. AirPods 3 or Pro will hang up when they are squeezed once. It would be likely that your AirPods are registering false clicks when you touch them.
The quick fix is to just avoid touching the AirPods when you are on calls.
Alternatively, you can turn off double tap on your AirPods, by going to the Bluetooth settings on your iPhone then clicking the “i” icon then you can turn off the double tap in there.
Read more: Why do my AirPods make a high-pitched noise?
Why do my AirPod Pros end calls when I touch them?
AirPods Pro are meant to register clicks when you squeeze one of them. If your AirPod Pros hang up when you touch them, it would be likely that they are registering false clicks.
Again, the quick fix is to just avoid touching the AirPods when you are on calls.
It would also help to try all of the tips mentioned above such as resetting and repairing them, updating your iPhone or only using one of them when you are on calls.
If none of that works, try cleaning them. If that does not work, try taking them to an Apple store to see if they can be fixed or replaced.
How to stop my AirPods from hanging up?
To stop your AirPods from hanging up, try the following (all details are mentioned above):
- Reset and reconnect them to your phone
- Update your phone’s software
- Update your AirPods
- Use one AirPod on calls
- Avoid touching the AirPods while on calls
- Turn off double tap
- Turn off automatic ear detection
How to end calls using AirPods?
To end a call on AirPods 1 or 2, you just need to double tap them. To end a call using Airpods 3 or AirPods Pro, you need to squeeze on one of the stems once.