Skip to Content

Powerbeats Pro Won’t Turn Off

There have been many complaints about their Powerbeats Pro not turning off. If you’re one of the people encountering this problem, then it’s great that you found this article.

We’ll be providing you with a few methods on how to turn off your Powerbeats Pro. However, before proceeding, it’s very important that you make sure you disconnect your wireless earbuds from their paired device.

How to Turn Off Your Powerbeats Pro

Like other wireless earphones, Powerbeats Pro automatically turns off when you put it back into its power case. However, there may be some times when you don’t have the case with you or when you’re unable to put it back into the case.

Turn Off Your Powerbeats Pro Without the Case

Here are the steps on how to turn off your wireless earbuds without needing the case.

  1. Remove the earbuds from your ears.
  2. Go to the Settings app.
  3. Go to Bluetooth and disconnect your Powerbeats Pro.
  4. Wait for a few minutes until the Powerbeats Pro turns off by itself.
  5. To check whether it’s really off, you can try turning on your Bluetooth. If the wireless earbuds don’t connect to your device, then they’re off. Otherwise, they’re not.

Turn On Auto Play

One of the things that make Powerbeats Pro amazing is it has the Auto Play feature. This feature is on by default, and it senses when the earbuds are in your ears or not.

When you remove one earbud, the audio will pause, and it will continue if you put it back to your ear. If you remove both, it will stop the audio and will not resume.

With this feature, removing both the earbuds from your ears will automatically turn off your Powerbeats Pro as long as you disconnect it from your device. Here’s how to turn the Auto Play on or off:

  1. Go to the Settings app.
  2. Then go to Bluetooth.
  3. Tap the information icon next to your Powerbeats Pro.
  4. The Automatic Ear Detection will appear. Tap the slider next to it.
  5. Try and make sure that it works.

What if My Powerbeats Pro Won’t Turn Off?

Don’t fret if the methods above don’t work. We’ll be troubleshooting your Powerbeats Pro, and try more ways to turn it off. Here are some further fixes for it.

Reboot Your Powerbeats Pro

We’re doing the classic fix first and resetting your Powerbeats Pro. If necessary, you should also consider force restarting it. Follow these instructions:

  1. Shut down your wireless earphones by pressing the Powerbeats Pro’s power button while it’s charging. If the lights don’t turn off, then force restart it.
  2. To force shut down, press the volume down button and the power button at the same time until the indicator lights turn off.

Update Your Powerbeats Pro

It’s critical to regularly update your device because Powerbeats Pro updates itself when it syncs with your gadget. Here’s how to update your device.

  1. Connect to the Wi-Fi.
  2. Go to the Settings app.
  3. Select General.
  4. Select Software Update.
  5. Select Check For Updates.
  6. You’re good if it says Current Software is up to date. If an update is available, you should update your device and confirm it. If there are any onscreen instructions, pay close attention to them.
  7. You can then try if your Powerbeats Pro can now be turned off.

Don’t Charge Your Powerbeats Pro

Not charging your Powerbeats Pro might also work. Avoid plugging it into any power source until it dies. Then charge it and make sure that it’s really charging.

Wait for a few minutes before turning it on. Once it’s on, try to turn it off again to see if the issue has been resolved.

Remove Battery

Another solution that might work would be removing your Powerbeats Pro’s battery. Remove the battery so that it turns off. Then wait a while before putting back the battery.

Now you can try turning it on and then off to check if this solution worked.

Forget Powerbeats Pro

If your Powerbeats Pro is connected to any of your devices, try forgetting them. Make sure that the Bluetooth is on and that your device and your Powerbeats Pro are connected.

  1. Go to the Settings app.
  2. Go to Bluetooth.
  3. Tap the information icon next to your Powerbeats Pro.
  4. Choose Forget This Device.
  5. Tap Forget Device to confirm.
  6. Turn off your Bluetooth.
  7. Now try turning off your Powerbeats Pro.

Conclusion

We hope that the solutions we provided helped resolve your issue about Powerbeats Pro not turning off. However, if nothing worked and your Powerbeats Pro still won’t turn off, it may have been damaged and needs a professional to go look at it.

You may contact Apple Support to find out if they can cover a repair, or see someone about whether or not you already need new Powerbeats Pro wireless earbuds.