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What to Do If You Can’t Open iPhone Sim Tray (How to Open if Jammed?)

As an iPhone owner, I know how frustrating it can be when you can’t open the SIM tray of your device. After spending what felt like hours trying to open it, I decided to do some research and testing to find a solution.

As a result, I’m here to share what I discovered so that you don’t have to go through the same frustrations I did. In this blog post, I’ll be discussing what to do if you can’t open your iPhone’s SIM tray, as well as how to open it if it’s jammed.

Opening the SIM tray should be simple enough if you use the ejector pin correctly. However, the tray could also get jammed sometimes, which could require professional intervention to get it open safely by removing the back panel.

SituationSolutionTips & Recommendations
Can’t Open iPhone SIM TrayUse the SIM ejector pin correctlyEnsure the pin is perpendicularly aligned and enough pressure is applied
The SIM Tray is Jammed1. Take the iPhone to the Apple StoreApple technicians have the experience and tools to fix it without voiding the warranty
2. Visit a trusted phone technicianThis option is better if the device is no longer covered by warranty
3. DIY – Remove the iPhone’s back panel (risky)Only attempt if confident about the outcome and willing to accept the risks
Preparations Before Visiting Store1. Review the iPhone’s warrantyCheck the warranty status to determine if there will be charges for the service
2. Backup your SIM dataProtect important data in case the SIM gets damaged during the repair process

What to Do If You Can’t Open iPhone SIM Tray?

The conventional way of opening a SIM tray is by using the SIM ejector pin that came with the package. It sounds simple enough, but before trying out anything extreme, it’s best to double-check that you’re doing it right.

The first step here is to locate the SIM tray. The location of the SIM tray varies by model, but it’s a long, thin oval with a tiny hole for the pin.

If you’ve lost the pin that the iPhone came with, you can buy one from stores selling phone accessories. Don’t use a pointed tool, as this may damage the slot.

Once you’ve found the SIM tray, insert the pin into the tiny hole of its door. Ensure that the pin is perpendicularly aligned to the phone and that you’re putting enough pressure on it.

Remember that the SIM card door won’t open if you’re not applying enough force.

If this worked, then you probably weren’t giving it enough of a push the first few times. Otherwise, you’re dealing with a stuck SIM tray.

The SIM Tray Is Definitely Jammed: What Do I Do?

So, you’ve tried opening it again using the right technique, and it still won’t budge. Don’t panic just yet because there are a few solutions that you can try.

Let’s take a closer look.

  1. Take the iPhone Back to the Apple Store

Your best course of action at this point would be to take your phone back to the Apple Store. The in-store attendants or technicians should have enough experience, tools, and skill sets to deal with these situations.

Besides, this approach doesn’t void the warranty, unlike trying to tamper with the device yourself or getting help through unofficial phone service stores.

It’s also essential to make a few preparations before taking a trip back to the store with your phone. Not to be a pessimist, but it does help with managing disappointments when you expect the worst.

So, before taking your phone to the Apple store, review your warranty and back any important data.

Review the iPhone’s Warranty

Here’s how to check the warranty:

  • On your iPhone, go to Settings.
  • Under the General tab, tap About.
  • Take note of the Serial Number.
  • Go to the Check Coverage service and type in the Serial Number.
  • Follow the instructions until you find the information on your iPhone’s warranty.

Apple’s technical support will likely ask for this information upon collecting your device. Whether there will be charges for the service or not, the warranty will have a say in this.

Backup Your SIM Data

With this method, you won’t necessarily lose files, but it’s better to be safe than sorry. So, copy any important data from your SIM, such as contacts, just in case the SIM gets damaged during the process.

We recommend using a file transfer app to cut the hassle out of the equation.

  1. Visit a Trusted Phone Technician

Alternatively, you may take your device to a trusted phone technician outside Apple’s service center.

So, you might only want to do this if you’ve confirmed that your device is no longer covered by a warranty.

  1. Do-It-Yourself

Assuming that you have the tools and skills, one way to fix a jammed SIM tray is to remove the iPhone’s back panel.

This is a surefire solution, but definitely a risky one. Remember that this could also void the warranty if ever you decide to take your phone to the Apple store later.

Therefore, it’s only recommended to try this method if you’re confident about the outcome and willing to accept the risks.

How to remove the back panel? Follow these steps:

  • On the bottom of your iPhone, next to the dock connector, are two screws. Remove these with the appropriate screwdrivers.
  • Gently push the back cover towards the top of the phone. It should slide up a couple of centimeters.
  • Carefully lift the back cover so you can access the SIM tray.


Read more: iPhone transfer taking forever

If you can’t open the iPhone SIM tray, your next goal would be to avoid further damage to your phone. Thus, leaving the matter to the experts would be the ideal thing to do.

So, contact Apple’s technical support team or a trustworthy gadget technician for your jammed SIM tray.

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