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Why can’t I reset my Airpods?

Hi everyone! It’s been a while since I last posted on my blog, so I thought I would take a minute to talk about a frustrating issue I’ve been having lately: why can’t I reset my AirPods?

I recently bought a pair of AirPods and have been loving them for the most part. They sound great and are incredibly convenient for taking calls, listening to music, and more. However, lately I’ve been having trouble with them resetting.

No matter what I do, it seems like I can’t get them to reset properly. I’ve done some research and it looks like this is a common problem for AirPods users. It’s not clear why this happens, but it can be incredibly frustrating! In this post, I’m going to explore why this issue occurs and what you can do to try and resolve it.

Key Takeaways
Damaged charging case or disconnected from device may prevent resetting AirPods
To reset AirPods, hold button on charging case for at least 15 seconds
Ensure AirPods are disconnected from all devices, have sufficient charge, and are clean

Why can’t I reset my Airpods?

If you are unable to reset your AirPods, it could be, most likely, because of a damaged charging case, or your AirPods are not disconnected from your Apple device.

Another reason for failure to reset your AirPods is an accumulation of dirt/debris on the AirPods or on the charging case connectors.

Read more: how to stop AirPods automatically connecting to other Apple Devices?

How to reset my Airpods? 

Now that we have talked about what could have been preventing you from resetting your Airpods or AirPods Pro, let’s dive into the solution.

Insert your AirPods into their case, and close the lid. Wait 30 seconds before opening the lid.

Navigate to the Bluetooth option under your iOS settings menu. Once there, tap on the “i” icon next to your AirPods settings. Tap on the option that says “Forget This Device.”

Next, open the AirPods case lid, and press and hold the button on the case’s back for at least 15 seconds. At this point, you should see the light flashing amber.  For AirPods Pro, the light’s location is in front of the case.

Charging Case

When resetting your Airpods or Airpods Pro, ensure that the charging case lid is open (and not closed).


We connect our AirPods with multiple devices. When trying to reset your AirPods, first disconnect them from all your devices, such as PC, laptop, tablet, and so on. Head to your device’s Bluetooth settings to disconnect all devices.

Enough Charge

Often we forget to charge the AirPods’ charging case. In such an event, the AirPods might not reset. Hence, maintain a full charge before trying to reset the charging case of your AirPods or Airpods Pro. The same applies to the AirPods themselves. You need to charge your AirPods before trying to reset them.

Clean the Charging Case

A dirty charging case could come in the way of resetting your AirPods. You can simply use a cotton swab to remove dirt or grime around the connectors, both at the bottom and on the inside of the charging case. Put your AirPods into the charging case thereafter, and charge them fully before trying to reset.

Clean the Airpods/AirPods Pro

Cleaning the AirPods is as important as cleaning their charging case. Dirt, dust, and grime can prevent the charging case from connecting to the Apple AirPods.

Reset Network Settings

If you are facing any issue while disconnecting your AirPods, the best thing to do is to reset your device’s network settings. Thereafter, you can initiate the AirPod factory reset process.

Latest OS (Operating System)

Read more: is it bad to leave the Apple Pencil uncharged?

It is important to keep our Operating Systems up to date, whether you are using an Android or iOS device. Update your OS (this also applies to your Windows device), and disconnect your AirPods from these devices.

The Final Resort

If none of the aforementioned steps help with resetting your Apple Airpods or AirPods Pro, the best thing you can do is to contact Apple customer support. You can visit an Apple Store nearby, or reach out to customer support over the phone or via online chat/email. If your AirPods’ warranty is valid, Apple will most likely replace them for free.


Can I reset my AirPods while charging?

The best thing to do is to charge your AirPods fully before trying to reset.

Can I reset my AirPods with a computer?

Yes, you can manage your AirPods using your computer.

Here is how:

On your computer (desktop/laptop), head over to the Settings option.

You should be able to see the “Devices” menu there.

Click on the plus icon at the top of the screen to add a new Bluetooth device.

Make sure that your Apple AirPods are in pairing mode.


  • Ease of use – AirPods are incredibly easy to use, with a minimal setup process and straightforward controls.
  • Portable and lightweight – AirPods are incredibly lightweight and portable, making them easy to carry around with you.
  • Great sound quality – AirPods offer great sound quality and good noise isolation.


  • Limited battery life – AirPods have a limited battery life and must be recharged regularly.
  • May not fit everyone – AirPods are designed to fit most people, but may not be comfortable for everyone.