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Why do my AirPods connect while in the case?

If your AirPods or AirPod Pros have been connecting while in the case, this post will show you likely reasons why and what you can do about it.

AirPods are not supposed to connect while in the case. Likely reasons why your AirPods connect while in the case are that there is debris in the case, the case is not closing properly, the case is broken, or because the case is out of power.

There are a number of possible reasons why your AirPods might be connecting while in the case. However, there are some things you can do about it.

Why do my AirPods connect while in the case?

Below are likely reasons why your AirPods connect while in the case.

The case is out of power

The first possible cause is that the case is out of power. When you open the case, an orange or green light should appear. If no light appears, it means that there is not any power in the case or that it is broken.

Debris in the case

It could also be the case that there is debris in the case. It would help to try cleaning the case by using a cotton swab to rub the case with.

You need to reset the AirPods

It could be the case that you need to reset your AirPods.

It would also help to try reconnecting your AirPods with the device.

Try the following:

  1. Put your AirPods in the case
  2. Open the lid
  3. Open the lid and hold the button on the case for 15 seconds until the light goes amber then white
  4. Reconnect your AirPods to your devices

The lid is not closing properly

Another possible cause is that your AirPods case is not closing properly or that the case is not staying closed. It might help to try wrapping something around the case to force it to stay closed. If the AirPods stop connecting then you know that the case is the issue and you might be able to get the employees at the Apple store to tighten it.

You need to update the AirPods

AirPods do receive software updates and it could be the case that your AirPods need an update. To update your AirPods, you need to put them in the charging case, connect the charging case to a power source and move your iPhone, iPad or MacBook near to your AirPods.

To check the firmware version in your AirPods go “Settings” then “General” then “About” then “AirPods” and you should see the firmware version there.

Broken case

It could also be the case that the case is broken. This would be more likely if you are also having issues with the case not charging your AirPods properly.

Quick fix: Turn off the Bluetooth on your phone

While it is not ideal, one quick fix you can do is to simply turn off the Bluetooth on your phone when your AirPods are in the case. Doing this will prevent them from being able to connect to your phone when you do not want them to. Alternatively, you could forget them from your phone and reconnect them when you want to use them again.

Read more: Can you wear AirPod Pros without the tips?

How to get my AirPods to stop connecting while in the case?

When you open the case, an orange or green light should appear. If you do not see any light, it means that the case is out of power or it is broken.

In this case, it would help to try charging your case. When you start charging the case, an orange light should appear. If it does not appear, it would likely mean that the case is broken.

It would also help to inspect the case to see if there is any debris inside the case that is causing your AirPods to stay turned on while inside the case.

It would also help to try reconnecting your AirPods to your device since it might be the case that there is actually an issue between the case, the AirPods and the device you are using.

To do this do as follows:

  1. Forget the AirPods on the device you are using
  2. Put your AirPods in the case
  3. Press the button on the case for 15 seconds
  4. Wait 30 seconds
  5. Open the lid and hold the button on the case
  6. Reconnect your AirPods to your Mac

Read more: Does the light stay on when AirPods are charging?

Why are my AirPods playing in the case?

Your AirPods could still be playing in the case due to the lid not being closed correctly, the case has no power, debris in the case or because the case is broken.

It might also be the case that there is an issue with the connection between your AirPods, the case and the device.

It would help to try reconnecting your AirPods with your device as mentioned above.

Why don’t my AirPods disconnect when I put them in the case?

Your AirPods might not be disconnecting, when you put them in the case, for any of the reasons mentioned above.

The case might not be closing correctly, there might not be any power, there might be debris in the case or you might need to reset your AirPods while in the case (by holding the button for 15 seconds)

Can you connect AirPods while the case is closed?

The AirPods are not supposed to be connected while the case is closed.

If your AirPods are connecting while the case is closed, it would mean that something is wrong.

However, the AirPods can be connected while they are in the case if the lid is open.

Why do my AirPods randomly connect?

Possible reasons why your AirPods are randomly connecting are that they are switching between multiple Apple devices, the Bluetooth on your device keeps turning off and on, there is a weak connection between your AirPods and the device, low battery, or because the airpods are faulty.

It would help to try charging your AirPods, forgetting then reconnecting your AirPods with the device, ensuring that there is nothing interfering with the signal and to disconnect your AirPods from any other devices nearby.