As an owner of a Samsung TV, I was incredibly frustrated when I started experiencing color problems with my TV. After days of trying to troubleshoot the issue on my own, I decided to do some research to find out why my TV had color problems. After some trial and error, I was able to figure out the cause of this issue and how to fix it.
The simplest solution to Samsung TV color problems is to do a soft reset or a factory reset of the TV.
That does not mean, though, that the chances of a color problem do not exist. You could see problems such as flickering, distortion of color, dimming of the screen, and more. How do you correct some of these color problems?
|Reset or change settings
|Reset the picture settings in the settings menu or try a factory reset
|Image stabilization or energy savings functions
|Turn off energy-saving functions and image-stabilization settings
|Issues with wiring
|Check the wiring and switch out the HDMI cable if necessary
|External hardware or device
|Swap out the device sending the signal to the TV
|Try a software update or do a soft reset or a hard reset
|Turn off the eco sensor in the TV settings
|Allow the TV to cool down before using it again
|Consider replacing the TV if it is a long-standing problem and no solution has worked
Table of Contents
Why Does my Samsung TV Have Color Problems?
The most likely causes when it comes to color problems with your Samsung TV include the following:
- You need to reset or change certain settings in the settings menu (more details below)
- The use of image stabilization or energy savings functions
- Issues with the wiring that is connecting the device to the television
- The external hardware or device sending the signal to the television
Any of these three things could be the root cause of the color problems. You need to tackle them one at a time in order to get to the point of concern. Correct it and you will have your colors working perfectly again on your Samsung TV.
Try a software update
There is a possibility that there is a software bug causing the issue. You can turn on automatic software updates by going ”settings” then ”support” then “software update” and ensure ”Auto Update” is turned on. Alternatively, you can manually update over the internet by clicking ”Update now”.
Try doing a soft reset
Often, a soft reset is all that is needed to solve issues on a Samsung TV. A soft reset does not erase any data. To soft reset a Samsung TV, you simply need to turn the TV off, then remove the plug from the wall outlet and wait for 60 seconds, then put the plug back in and turn the TV on again.
Try a hard reset
A hard reset involves completely reseting the TV to its factory defaults and your data will be erased.
To do this, do the following:
- Turn on the TV and press the “Home” button on the remote
- Go to “settings”
- Then click “general”
- Then click “reset”
- You must then enter a 4 digit pin number which is 0 0 0 0 by default
- Then click ”Yes” to reset the TV
- The TV will then turn off once it has finished resetting
- You can now turn the TV back on and set it up again
Do a Picture Test
A picture test is a self-diagnostic process that allows the TV to identify the problem and find a suitable solution.
To do this, do the following:
- Press the “settings button”
- Go to “Support”
- Go to “Device Care”
- Go to “Self diagnosis”
- Then click “Picture Test”
Ensure that the cables are connected correctly
It could be the case that the color problems are being caused by a problem with the cables connected to the TV especially the HDMI cables. It would help to make sure that they are connected properly. If you happen to have another HDMI try using that as instead and see if it solves the issue.
Turn off the Eco sensor
The eco sensor is used to change the brightness of the screen based on how much light there is hitting the Samsung TV.
It would help to try turning it off. You can do this by doing the following:
Going to the home screen and then access the ”settings” menu.
Then select ”General”
Then select either ”Eco” or ”Power saving mode” and turn it off
Turn off energy saving
You might also find that it helps to try turning off the energy saving mode. You can do this by accessing the ”General” section of the settings screen, then select ”Energy saving” and make sure that it is turned off.
Color Problems With a Samsung TV
The first option is to try resetting the picture settings in the settings menu. If that does not work, try doing a factory reset.
A common fix of Samsung TV color problems is to open the service menu then go to the part where it says “DDR” and change the for the DDR. Different Samsung TVs have different ways of getting into the service menu.
The next option is to look to see if “High contrast” is turned on on your Samsung TV. To do this, you need to go to the contrast settings on your TV.
Color problems with a Samsung TV are more common than you think. In order to get to the root cause of the issues, you need to take a step-by-step approach.
The more you isolate the problem area, the easier it will be to correct things to go forward.
You first want to look at the technology of the television as a potential problem area. Look at the different settings of the television to see if that is having an impact on the colors.
The settings include energy-saving functions, as well as image-stabilization settings. If you are using both of these things, it is possible that they could be causing issues with the colors.
Try turning off energy-saving functions to see if that corrects things with the colors. The same can be said for image stabilization settings.
The next thing you can look into has to do with the wires connecting to the television. You may just have color problems with one particular device.
If that is the case, try switching out the HDMI cable or whatever else is sending the signal to the television. By changing out the wire you may find that the color problems go away.
The final piece of the puzzle is the actual device on the other end of the HDMI cable. You could have a blu-ray player or a video game console that is not functioning as it intends.
This could be the cause of the bad colors on the Samsung TV as well. If you swap out the device sending the signal, it could be that the problems go away.
What this would mean is there is nothing wrong with the HDMI cable or the Samsung TV, but instead an issue with the device.
How Do I Fix the Color Distortion on My Samsung TV?
The way you fix the color distortion on the Samsung TV is to correct the root cause of the problem. You first need to identify what the problem is in order to correct it.
If you find out that it is the Samsung TV, the HDMI cable, or the device, then try swapping that out. The act of changing out the problem area is what will correct the color problems for the go-forward.
There is also a slight chance that the Samsung TV is just going bad. Television is not built to last forever. It could be that the pixels on the television are starting to die out.
As this happens, it can mess with the colors and cause distortion in different areas of the screen.
Samsung TVs will last for years, but there will come a time when they need replacement. If you are unable to find the root cause of the problem, the real issue may just be that the television is in need of replacement.
Samsung is a name that is known for high-quality televisions. Samsung has so many different technologies out there, and what it puts into its TV screens is top-notch.
The potential for problems, though, is always there. When it comes to color issues, you want to know how to troubleshoot so you can get to the root cause and correct it timely.
Read more: AirPlay lagging with Samsung TV