As an owner of a Samsung TV, I’ve been frustrated by the issue of its volume randomly going up and up. After doing some research and testing, I’m here to share how I ultimately solved the problem, as well as other solutions I’ve discovered along the way.
- A Remote Control Issue
Who would’ve thought that thoroughly going through the instructions’ manual trying to figure out the mishap that it would be remote-control related?
The remote control is crammed in the box and many times the buttons become stuck. To work around that all you need is a pin or a knitting needle. Such thin devices should help you loosen each button carefully. It may sound medieval, but, in fact, it works wonders.
Try to be as gentle as possible, though. You don’t need to plug the buttons out of their sockets. Small tugs around the corner of each button should do the trick.
Once you loosen the volume buttons on your remote, you might never face the television’s volume going up by itself ever again.
- The Control Switch Is Jammed
Another thing that could turn the volume of your Samsung TV up could be the switch on the screen. The buttons sometimes get stuck in case you were to misuse them. For example, you were in a hurry once and ended up pressing the button a bit too hard.
This is pretty easy to resolve, too. Instead of a pin, you need a more sturdy object this time. Anything thin enough, yet still strong to lift the button back in place will do.
It’s a pretty primitive solution,however, it’s full foolproof. If you manage to exert an optimum amount of pressure while pulling on the button, then you’re all set.
- Your TV’s Software
Sometimes the volume of Samsung TVs goes up by itself because of faulty software. This was the case on a few rare occasions. To make sure that the reason behind the increase in your television’s volume is indeed a glitch in the software, perform a sound test.
You can turn on automatic software updates by going ”settings” then ”support” then “software update” and ensure ”Auto Update” is turned on. Alternatively, you can manually update over the internet by clicking ”Update now”.
Do a sound test
Most Samsung TVs have a ‘sound test’ option in their settings. Throughout the test, you’ll notice that the volume is following the same pattern displayed on the screen.
To do this, do the following:
- Press the home or menu button
- Press device care (on some models, this is called support instead)
- Select self diagnosis
- Then start
To put it simply, if the test was showing on the screen that it was examining the speakers on the right side, the ones on the left side will start working instead and vice versa.
Either way, your warranty has you covered in case the sound test fails. You’ll be handed a brand new screen, or at least a new software will be introduced to your existing screen.
Nonetheless, you won’t be paying for it as this case will be considered a manufacturing issue. The chances of this happening are rather slim though, because Samsung troubleshoots their devices thoroughly.
- Sound Sensors
Most all-new Samsung TVs come with sound sensors that are activated by default. These sound sensors are AI-based. In simple words, they pick up the noises surrounding the television and adjust the volume according to how high or low they are.
If you have friends over, for instance, and you’re busy chatting with the television on, the sensors will make sure the television’s volume is louder than the chatter. This way the sound is audible for everyone.
In other words, the TV is designed in such a way to guarantee that the volume of the television is ideal at all times. Additionally, they’re activated by default the first time you turn on the television after unboxing it.
We heard of a few jumpscares the television has done due to these sensors. While it may be an interesting feature; it can be easily disabled whenever you want to. In just a few steps, you’ll be good to go:
- Pick up your TVs Remote
- Press the Home button
- Head over to Settings
- Head over to Sound and scroll down
- Click on Expert Settings
- Change that to Auto Settings
A problem with the device you are using
If you are playing audio through a soundbar or external speakers, it might actually be the case that they are not working properly themselves. Try playing audio only from the Samsung TV and see if the issue persists.
Try doing a soft reset
Often, a soft reset is all that is needed to solve issues on a Samsung TV. A soft reset does not erase any data. To soft reset a Samsung TV, you simply need to turn the TV off, then remove the plug from the wall outlet and wait for 60 seconds, then put the plug back in and turn the TV on again.
Try a hard reset
A hard reset involves completely reseting the TV to its factory defaults and your data will be erased.
To do this, do the following:
- Turn on the TV and press the “Home” button on the remote
- Go to “settings”
- Then click “general”
- Then click “reset”
- You must then enter a 4 digit pin number which is 0 0 0 0 by default
- Then click ”Yes” to reset the TV
- The TV will then turn off once it has finished resetting
- You can now turn the TV back on and set it up again
Check all cables and plugs
It would also help to make sure that all the cables that are connected to the TV are connected correctly.
The Bottom Line
Why does my Samsung TV volume keep going up?
Most of the time it’s only because the buttons of the remote control or the buttons on the screen itself are seized up. Other times it’s because there’s a glitch within the software of the television.
These software faults are highly uncommon, however, whenever encountered they’re covered by the warranty. More often though, it’s because of the sound sensors installed in most Samsung TVs. You need a few clicks here and there on the television’s settings to turn them off.
Now you don’t need to worry about the volume of the television becoming earsplitting.
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