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Why does the sound on my Hisense TV stutter?

As an owner of a Hisense TV, I know the frustration of trying to watch something only to experience sound stuttering or cutting out completely. After doing some research and testing, I’m here to share how I solved the problem and some other solutions I discovered that could help other Hisense TV owners.

Common causes of sound stuttering on Hisense TVs are loose cables, bad internet connection, needing to update firmware, needing to reset the settings to default settings, or the TV may be broken.

Quick Tips for Hisense TV Sound Stuttering
Loose cables or a bad internet connection can cause sound stuttering on a Hisense TV.
Ensure that cables are properly plugged in and the internet connection is strong.
Try updating the firmware or resetting the settings to default.
Sound stuttering could also indicate a broken TV.
Use a different HDMI cable or reverse the cord. A defective or long cord can cause sound stuttering.
Restart equipment like the movie player, set-top box, television, and internet modem.
Update the software on a Hisense smart TV to resolve sound stuttering.

Why does the sound on my Hisense TV stutter?

Below are possible reasons why the sound on your Hisense TV stutters.

Audio not reaching your TV properly

It’s possible that audio isn’t reaching your television or speakers reliably. Issues with cords often trigger this phenomenon.

Bad internet connection

The sound stuttering can also happen when you have poor reception or a weak internet connection. This would be more likely if the sound only stutters when you are watching content that is being streamed from the internet. If the sound still stutters when you are watching offline content such as from DVDs, it would mean that the internet connection is not the cause.

HDMI cables not plugged in properly

It is also the case that a common cause is that the HDMI cables are not plugged into the TV correctly. It would help to ensure that they are plugged in correctly. It would also help to try plugging them into different ports in case the port is faulty.

You need to update the software

It is also possible that the issue is due to a problem with the software on your TV. It would help to try updating the software.

You need to reset to factory default settings

It could be the case that there is a problem with the settings on your Hisense TV. It would help to try resetting the TV to its default settings.

You need to turn off motion smoothing

Some Hisense TV owners have found that their TVs have stopped stuttering after they turned off motion smoothing. You can see how to do this here.

Broken TV

It could also be the case that the TV is actually faulty. This would be more likely if the stuttering happens regardless of whether the content is offline or online. It would also be more likely if the problem has started suddenly despite you not changing anything else.

Additionally, it would also be more likely if it started happening since something might have broken your TV such as if it fell or became very hot.

How to stop the sound from stuttering on Hisense TV

Read more: Why does my Hisense TV have blue lines?

If the tips given above have not worked, below are some additional options that you have.

Start by trying a different disc, channel or device. For example, play a DVD instead of watching Roku. If the problem persists, you can focus on the television, speakers and cables.

Otherwise, concentrate on troubleshooting the original audio source associated with stuttering. Keep in mind that an unreliable internet connection could cause sound issues on multiple devices.

One solution is frequently repeated in electronics advice because it fixes a wide range of technical problems.

You might stop the stuttering by unplugging and restarting one or more pieces of equipment. Try restarting your movie player, set-top box and/or television.

The same goes for internet modems and routers if you use online streaming services to watch shows.

Can a bad HDMI cable cause Hisense TV stuttering?

Read more: Why are there white spots on my Hisense TV?

Yes, defective HDMI cords rank among the major culprits. Stuttering also becomes more likely when wires are very long. Try a different cable if possible.

Another potential solution is to reverse an HDMI cord so that the end currently plugged into your television is attached to the speaker or audio source instead. Be sure to check for loose connections as well.