Skip to Content

Why does the sound on my TCL TV stutter?

For weeks I’ve been frustrated with the sound stuttering on my TCL TV, and I’ve been determined to find a solution. After hours of research and testing, I’m here to share what I’ve learned and the solutions I’ve come across.

Common causes of sound stuttering on TCL TVs are loose cables, bad internet connection, needing to update firmware, needing to reset the settings to default settings, or the TV may be broken.

The sound might have been stuttering on your TCL TV for a number of reasons. However, there are also a number of things you can do about it.

Tips:
Check for loose cables and connections.
Restart your movie player, set-top box, and/or television.
Try a different HDMI cable or reverse the current one.
Update the firmware and reset settings to default.
Check your internet connection.
If the problem persists, the TV may be faulty.

Why does the sound on my TCL TV stutter?

Below are possible reasons why the sound on your TCL TV stutters.

Audio not reaching your TV properly

It’s possible that audio isn’t reaching your television or speakers reliably from an external source such as a DVD player or Xbox. Problems with cords often trigger this phenomenon. It would help to ensure that all of the cables are plugged in correctly.

Bad internet connection

The sound stuttering can also happen when you have poor reception or a weak internet connection.

This would be more likely to be the cause if the sound only stutters when you are watching content that is being streamed from the internet.

If the sound still stutters when you are watching offline content such as from DVDs, it would mean that the internet connection is not likely to be the cause.

If it only happens when you are watching cable TV, it could be due to a weak connection.

HDMI cables not plugged in properly

Another common reason is that the HDMI cables are not plugged into the TV correctly. It would help to ensure that they are plugged into the TV correctly. It would also help to try plugging them into different ports in case the port is faulty.

You need to update the software

It is also possible that the issue is due to a problem with the software on your TV. It would help to try updating the software.

You need to reset to factory default settings

It might be the case that there is a problem with the settings on your TCL TV. It would help to try resetting the TV to its default settings.

You need to turn off motion smoothing

Some TCL TV owners have found that their TVs have stopped stuttering after they turned off motion smoothing.

Broken TV

It could also be the case that the TV is actually faulty. This would be more likely if the stuttering happens regardless of whether the content is offline or online. It would also be more likely if the problem has started suddenly despite you not changing anything else.

Additionally, it would also be more likely if it started happening since something might have broken your TV such as if it fell or became very hot.

How to stop the sound from stuttering on TCL TV

If the tips given above have not worked, below are some additional options that you have.

Start by trying a different disc, channel or device. For example, play a DVD instead of watching Roku. If the problem persists, you can focus on the television, speakers and cables.

Otherwise, concentrate on troubleshooting the original audio source associated with stuttering. Keep in mind that an unreliable internet connection could cause sound issues on multiple devices.

You might be able to stop the stuttering by unplugging and restarting one or more pieces of equipment. Try restarting your movie player, set-top box and/or television.

The same goes for internet modems and routers if you use online streaming services to watch shows.

Can a bad HDMI cable cause TCL TV stuttering?

Yes, defective HDMI cords rank among the major culprits. Stuttering also becomes more likely when wires are very long. Try a different cable if possible.

Another potential solution is to reverse an HDMI cord so that the end currently plugged into your television is attached to the speaker or audio source instead. Be sure to check for loose connections as well.

Read more: TCL TV dead pixels