|Incorrect TV Sound Settings
|Default sound settings may be incorrect, especially after a software update or on a new TV.
|Adjust volume and sound settings on your Smart TV.
|Faulty Hardware Connection
|The HDMI cable or HDMI port may be faulty, causing low or no volume on Netflix.
|Check the HDMI connection, try using a different HDMI cable, or switch to another HDMI port on your TV.
|External Sound System Issues
|The connection or settings for an external sound system may be causing low volume on Netflix.
|Check that your TV is picking up the external sound system and that the device is selected in the sound settings.
|Outdated firmware may contain bugs that cause sound issues with Netflix.
|Update your Smart TV’s firmware to the latest version.
|A software glitch in your Smart TV or the Netflix app may be causing the low volume issue.
|Perform a soft or hard reset on your TV, or contact Netflix support for assistance.
|Enhance Dialogue or Amplify
|If the voices are too low specifically, you may need to turn on the enhance voice or amplify sound feature on your TV.
|Follow your TV’s instructions to turn on the enhance dialogue or amplify sound feature.
|Resetting your Smart TV to its factory settings may resolve the low volume issue.
|Perform a factory reset on your Smart TV. Be cautious, as this will erase all data on your TV.