There’s nothing worse than getting dark shadows on your new Samsung TV. These problems can happen right out of the box or they can develop slowly over time. The good news is that these problems are relatively easy to fix.
These dark shadows are caused by burn-in, stuck pixels, and weak Wi-Fi signals. You can fix dark shadows on a Samsung TV by leaving the TV off for a day, playing a regular channel for 8 hours, or making sure your TV has a strong internet connection.
Stuck pixels and burn-in have plagued TVs since the dawn of LCD screens, but it has gotten easier to fix them. Here’s what you need to know about getting rid of those dark shadows on your Samsung TV.
Why is There a Dark Shadow on My Samsung TV?
The dark shadow on your Samsung TV can be caused by one of three things including stuck pixels, burn-in, and a weak connection.
LCD TVs can get stuck pixels when the visual information on a pixel doesn’t update and the color of that pixel gets stuck.
Burn-in can be caused by having a single image being on display for a long period of time which eventually gets “burnt” onto the screen.
Samsung TVs also have a problem where they display vertical “shadow” when they have a weak connection. This is due to how Samsung brand TVs display streaming content like movies and TV shows.
How to Get Rid of the Dark Shadow on My Samsung TV?
There are a few quick steps to remove a dark shadow from a Samsung TV. Your first step should be to unplug any inputs and then turn the TV off for at least three hours.
Then you can try to play a YouTube, or other, video of just static to try to unstick the pixels. You can also try playing a normal TV channel for 8 hours to unstick the pixels.
Try a software update
There is a possibility that there is a software bug causing the issue. You can turn on automatic software updates by going ”settings” then ”support” then “software update” and ensure ”Auto Update” is turned on. Alternatively, you can manually update over the internet by clicking ”Update now”.
Try doing a soft reset
Often, a soft reset is all that is needed to solve issues on a Samsung TV. A soft reset does not erase any data. To soft reset a Samsung TV, you simply need to turn the TV off, then remove the plug from the wall outlet and wait for 60 seconds, then put the plug back in and turn the TV on again.
Try a hard reset
A hard reset involves completely reseting the TV to its factory defaults and your data will be erased.
To do this, do the following:
- Turn on the TV and press the “Home” button on the remote
- Go to “settings”
- Then click “general”
- Then click “reset”
- You must then enter a 4 digit pin number which is 0 0 0 0 by default
- Then click ”Yes” to reset the TV
- The TV will then turn off once it has finished resetting
- You can now turn the TV back on and set it up again
Consider a Picture Test
A picture test is a self-diagnostic process that allows the TV to identify the problem and find a suitable solution.
To do this, do the following:
- Press the “settings button”
- Go to “Support”
- Go to “Device Care”
- Go to “Self diagnosis”
- Then click “Picture Test”
Ensure that the cables are connected correctly
It could be the case that the dark shadow is being caused by a problem with the cables connected to the TV especially the HDMI cables. It would help to make sure that they are connected properly. If you happen to have another HDMI try using that as instead and see if it solves the issue.
Set The TV To Play Static
LCD TVs can get one of two issues that can cause shadows. These are burn-in which is when an image stays paused for too long and gets “burnt in” to the screen.
There are also stuck pixels which is when single pixels, or groups of pixels, get stuck on a single color.
Turning your TV to static for a few hours can unstick these pixels and get them to display the right visual information.
Play a Normal Channel For Eight Hours
Leaving your TV on a normal channel can also fix shadows, stuck pixels, and potentially even burn-in. You need to find a channel that is going to play a varied amount of visual information.
This means looking for a TV station that is going to play shows that have a lot of color and various levels of darkness.
You should avoid trying to play the same movie or show on loop as this could make the burn-in worse if the TV gets stuck while playing.
Why is There a Vertical Shadow on My Samsung TV?
The vertical shadow on your Samsung TV can either be caused by burn-in or a weak signal. Burn-in can be corrected by playing static or a regular TV channel for several hours. The weak connection can be fixed by ensuring that you have enough bandwidth, a good Wi-Fi connection, and that nothing is interfering with your TV.
What Causes Vertical Shadows on Samsung TV?
The vertical shadow on a Samsung TV is different than other visual issues you could experience. While it might be caused by burn-in like other problems, it is most likely to be caused by a bad connection.
Samsung TVs have a habit of displaying these vertical shadows when they can’t get enough information about the content they are currently playing.