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Why Won’t My Apple Music Open?

As an owner of an Apple device, I know the frustration all too well when something like Apple Music fails to open. After hours of research and testing, I’m here to share what I discovered and how I was able to solve this common issue. In this blog post, I’ll explain the different causes of why your Apple Music won’t open and the solutions that you can use to fix it.

Apple Music may not open due to connection or membership issues. Other times, Apple Music won’t open due to minor glitches that can be easily fixed.

In this article, we’ll address the possible solutions to this problem.

Issue / SolutionDescription
Issue: Apple Music Won’t LaunchApple Music displays a black screen and crashes upon launching.
Solution: Force Close and Restart DeviceForce-close Apple Music, restart your device, and try launching the app again. If it still doesn’t work, reinstall iOS using iTunes.
Issue: Membership ErrorApple Music shows an error message saying that you’re already a member.
Solution: Sign Out and Sign InSign out of your Apple ID, restart your device, and sign in again. Remember to enable iCloud Music Library and re-download offline tracks.
Issue: iTunes Not UpdatedApple Music might not open if iTunes or iOS are not up to date.
Solution: Update iTunes and iOSCheck for recent updates for iTunes or iOS and install them as needed.
Issue: iOS Requires ReinstallationApple Music might still not open even after trying previous solutions.
Solution: Reinstall iOSCreate a backup of your device, connect your iPhone to a PC or Mac, and reinstall iOS by following the instructions for your specific iPhone model.
Issue: Apple Music Operation ErrorYou may receive an error message saying that “the operation couldn’t be completed.”
Solution: Adjust EQ and Reinstall AppTurn off the EQ setting, ensure cellular data is on, and offload and reinstall Apple Music to fix the issue.

Why Won’t My Apple Music Open?

Apple Music is quickly becoming the go-to alternative for music fans switching between streaming platforms.

In case you’re one of those fans who’ve stumbled upon a stubborn Apple Music app, here’s our roundup of solutions to launch the app smoothly.

  1. Apple Music Won’t Launch

Many users have reported that when they launch Apple Music, it displays a black screen and crashes. If this is the issue you’re facing, here’s what you need to do.

First, force-close Apple Music. Simply, go to the Recently Used Apps Dock and swipe up on Apple Music’s preview tab. Next, restart your device and try out the Apple Music app. 

If it still doesn’t work, reinstall iOS using iTunes. Beware though, you need to create a backup of your music library in advance. Additionally, be sure to accurately follow Apple’s guide for proper installation.

  1. Membership Error

If Apple Music sends an error message saying that you’re already a member, here’s what to do.

You may think that your Apple ID has nothing to do with this mess, but surprisingly, signing out can help in some cases.

Before you sign out, make sure you enable iCloud Music Library from the Music menu in settings. Besides, be aware that signing out will remove all your offline tracks, so you’ll need to download them again.

What you need to do is to go to Settings, then tap on the iTunes and App Store menu. Tap on Apple ID, then sign out.

Once you sign out, restart your device and sign in again. 

  1. iTunes Not Updated

Apple constantly strives to advance its multiple native services, including Apple Music. That’s why Apple issues regular updates to address any recurring flaws, such as software bugs.

What you need to do is to check if there are recent updates for iTunes or iOS. Navigate to the App Store’s Updates tab on your Mac. If you find an available update for iTunes, click the Update button to its right.

As for Windows fans, go to iTunes on your computer. You’ll find the Help Tab on the top of the screen. From there, go to Check For Updates and follow the prompts for updating iTunes.

  1. iOS Requires Reinstallation

In case all those troubleshooting steps didn’t work, you’ll have to reinstall iOS. Don’t worry, iOS reinstallation won’t affect your data, but you still have to make sure you’ve got a recent backup on either iCloud or iTunes.

Once your backup is ready, connect your iPhone to a PC or Mac. Now, depending on the macOS of your Mac, open the Finder or iTunes. For a Windows PC, head over to iTunes.

From there, select your iPhone and follow these steps:

  1. Press and Hold

After you press a few buttons, your iPhone should display the recovery mode screen. Here are the buttons you need to press for each iPhone model.

iPhone 8 and Later Models

First, press and release the volume-up button, then do the same for the volume-down button. Then, press and hold the side button.

iPhone 7 and 7 Plus

Hold the volume-down and side buttons simultaneously.

iPhone 6s and Earlier

Press and hold the side button and the Home button at the same time until the recovery mode screen shows up.

  1. Update iOS

After the recovery mode screen shows, you’ll get to choose between restoring or updating your phone. Choose Update.

Next, your computer should start downloading the software to your phone. Repeat the previous steps if your phone exits the recovery mode because the download took too long.

  1. Apple Music Operation Error

Occasionally, you may receive an error message saying that “the operation couldn’t be completed.”

To solve this problem, head to your iPhone’s settings menu, then scroll down to the Music app. Tap EQ, then toggle the slider off.

Now, before you proceed with the next step, make sure the cellular data is turned on

The next step is to close and reopen the settings menu. Scroll down to the General menu and open it. Tap iPhone Storage, then scroll down to Apple Music and tap Offload. Finally, reinstall Apple Music, and it should launch with no issues.

Wrap Up

Read more: How to add my own audio files to Apple Music?

So, why won’t my apple music open?

Apple Music can face frequent glitches and connection issues that prevent it from launching. Still, it only comes second to Spotify in the streaming music market.

All in all, the more you use the app, the more you become familiar with its ins and outs. So, before you consider canceling your subscription, give it some trial and error. Apple Music’s extensive library is worth the effort.

Read more: Can you use Apple Music on more than one device?