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Why Is FaceTime Not Ringing (Causes and How to Fix Them)

As an iPhone user, I’m sure you’ve experienced the frustration of FaceTime not ringing. I recently had this issue myself and, after doing some research and testing, I was able to get it working again. Here to share my experience and the solutions I discovered, I’m writing this blog post to explain why FaceTime may not be ringing and how to fix it.

FaceTime might not ring due to several causes, such as poor network connection or using an old iOS version.

In this article, I’ll go over all the common causes and fixes for FaceTime not ringing. So, read ahead!

Causes and Fixes for FaceTime Not Ringing

FaceTime might not ring due to several reasons. Here are the most common ones:

  1. Network Issues

FaceTime needs a strong internet connection, so the app won’t receive calls in the first place if your connection is weak or distant.

Sometimes, bugs come with some iOS versions—like iOS 16—which might lead to an unstable internet connection. Here are a couple of possible solutions:

Solution 1:

The fix for an unstable Wi-Fi connection is to update your software. Here’s how to do it:

  • Head to the Settings app
  • Select “General”
  • Tap on “Software Update”
  • A version of the latest iOS will appear
  • Click on “Install Now”
  • Once the update is done, go to Settings > Wi-Fi
  • Reconnect to your Wi-Fi
  • By now, the internet connection should be stable

Solution 2:

If updating your iPhone’s software didn’t fix the unstable internet, try the following:

Turn Airplane Mode On and Off
  • Go to Settings 
  • Enable Airplane Mode
  • Wait for a couple of minutes
  • Disable Airplane Mode
Then Reset Network Settings
  • Go to Settings > General
  • Click on “Transfer or Reset iPhone”
  • Select “Reset Network Settings”
  • Wait until the iPhone restarts
And Reconnect to Wi-Fi
  • Go to Settings > Wi-Fi
  • Turn on Wi-Fi
  • Tap on your Wi-Fi network
  • Type the password and connect

Solution 3:

Some applications, like FaceTime, are set by default to work only with Wi-Fi to avoid eating up your data. However, if you want to use cellular data instead of Wi-Fi, you need to allow FaceTime to use the data

Here’s how to do it:

  • Go to Settings > Cellular
  • Scroll to “Cellular Data Section”
  • Enable FaceTime from the list of apps
  1. iPhone Is Set to Do Not Disturb

iPhones have a Do Not Disturb mode that mutes all sounds. This could prevent you from hearing FaceTime’s ringing. To check if it’s turned on, do the following:

  • Go to Settings > Focus
  • If the slider next to Do Not Disturb is green, it means it’s turned on
  • Tap on the slider to turn Do Not Disturb off 
  1. Silent Mode Is Enabled on Your iPhone

You’d be surprised that many times, people accidentally mute their iPhones. Here’s the fix:

  • Go to Settings > Sound & Haptics
  • Drag the slider below “Ringer and Alerts” to increase the volume

Alternatively, you can unmute your iPhone by turning the mute switch found on the left side of the iPhone towards you. 

  1. You’re Using an Old IOS Version 

Having an old iOS version can make FaceTime buggy, so always try to update your iPhone to the latest version.

As mentioned earlier, just go to Settings > General. Then, select “Software Update” and install the latest update.

  1. Notifications for FaceTime Are Turned Off

You won’t be able to receive calls from FaceTime if the notifications are turned off. Here’s how to turn FaceTime notifications on again:

  • Go to Settings > FaceTime
  • Turn on the FaceTime slider if it was disabled

Alternatively, you can turn FaceTime notifications by doing the following:

  • Go to Settings > Notifications
  • Tap on “FaceTime”
  • Enable “Allow Notifications”
  1. Bluetooth Is Turned On

Having Bluetooth turned on and accidentally connected to a device will interfere with FaceTime by sending the audio to the paired device. Here’s how to turn Bluetooth back off:

  • Go to Settings
  • Click on Bluetooth
  • If the slider next to Bluetooth is green, tap it to turn Bluetooth off 

FAQs

How can I tell if I’m muted on FaceTime?

Check the microphone button when you’re on a FaceTime call with someone. If the button is white, that means you’re muted. To turn your microphone on, just tap on its button again.

What happens if I try to FaceTime someone who blocked me?

The FaceTime call will go through like it normally would, even when you call someone who blocked you. However, the receiver won’t get any of your calls or rings.

How can I fix FaceTime activation errors? 

Just go to settings > FaceTime, and repeatedly toggle the FaceTime slider. Alternatively, make sure that the Date & Time settings are set to “Automatically.” Here’s a quick guide for this.

If you still face issues, update your iOS to the latest version, and you’re good to go.

Conclusion

Read more: Can you improve iPhone battery health?

After trying out the mentioned solutions for FaceTime not ringing, you should be able to hear calls when someone FaceTimes you.

For instance, updating your iOS version or turning off Do Not Disturb mode are solutions that work for most people.

That’s a wrap. Enjoy your FaceTime calls!

Read more: How to tell if iPhone is fast charging?