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Why does my Hisense TV have dead pixels?

As an owner of a Hisense TV, I was frustrated by the presence of dead pixels on the screen. After some research and testing, I’m here to share how I solved this issue, as well as other solutions I discovered.

Your Hisense TV could have dead pixels because a portion of the screen wasn’t manufactured correctly. Another possibility is that the television was accidentally damaged before or after you began using it. A few other theories exist but have not been verified.


  • Dead pixels on Hisense TVs can occur due to manufacturing defects, accidental damage, or long-term display of the same image.
  • To prevent dead pixels, place the TV in a secure location and use the original box and packing materials when transporting it.
  • Dead pixels can’t usually be fixed, but you may be able to reduce their visibility by adjusting the brightness and contrast.
  • Some retailers will allow you to return or exchange TVs with dead pixels within the normal return period.
  • You can test for dead pixels by displaying a solid bright color across the screen or using a dead-pixel testing website or video.

Why does my Hisense TV have dead pixels?

Unfortunately, the most likely reason why your Hisense TV has dead pixels is that the pixel has broken. There is not really much you can do about it other than seeing if you can get it repaired.

This problem usually exists because electrical power isn’t reaching an individual pixel. The connection might have been broken or may have never been made.

Even if no manufacturing defects exist, your television could’ve been damaged in transit to your home or the store where you bought it. Such problems are normally evident as soon as you begin watching the TV.

It’s also possible that you or a previous owner accidentally dropped the TV set or knocked it over. A natural disaster such as an earthquake could have the same effect.

Additionally, there’s a theory that black spots may appear if you display the same picture on your television for many hours.

How to prevent dead pixels

Place the TV in a location where you’re unlikely to bump into it. Put it on a sturdy piece of furniture or wall mount. Keep pets and young kids away from the television.

Use the original Hisense box and packing materials to safely move and store this equipment. When transporting your TV to a new home in a vehicle, ensure that it’s fully secured and protected.

Can you fix dead pixels on Hisense TV?

Sadly, it’s usually not possible to repair them on your own. You can find various techniques and products on the internet, but none of them appear to be reliably effective.

If your screen actually has stuck pixels that light up and always stay a single color, you may be able to fix them using certain methods or apps.

Some people claim that dead pixels have eventually “come back to life” without being repaired.

However, many technology experts say it’s impossible. You could try adjusting the brightness and contrast in a way that reduces the visibility of black spots.

Unfortunately, newer warranties typically don’t cover this screen defect. Some electronics stores can repair televisions for a fee.

Do retailers cover dead pixels on Hisense TVs?

Certain stores will allow you to return or exchange them during the normal return period. For example, Best Buy generally allows customers to bring back units with at least three dead or stuck pixels.

Newegg allows returns of TVs with any number of dead pixels. You may qualify for additional protection if you bought extended coverage or have joined a retailer’s membership program.

Read more: Why does my Hisense TV have blue lines?

How to test for dead pixels on Hisense TV

You can accomplish this by displaying a solid bright color across the entire screen.

If you’re able to access the internet on your TV or a computer that’s connected to it, you could navigate to a dead-pixel testing website or video.

Read more: Why is there black on my Hisense TV?

Another option is to run the Windows Paint application in “Accessories” under “All Programs” on the computer’s Start menu. Leave the “canvas” blank, and press F11 for full-screen viewing.

Count how many tiny black spots you see. Larger black areas indicate that multiple adjacent pixels have failed. If you see spots of the wrong color, the pixels are stuck.