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Why won’t my Apple TV stay signed in?

Owning an Apple TV device is one of the simplest pleasures when it comes to streaming content and keeping up with your favorite movies, shows, and media in real-time.

However, having to log in every time you use your Apple TV can be extremely frustrating and tedious, especially if you are not signing out each time you shut it down.

Why won’t my Apple TV stay signed in?

Your Apple TV may not be staying signed in due to various reasons: outdated software, outdated apps, trouble with your internet connection, or even a corrupt version of Apple TV’s firmware. 

If your Apple TV will not stay signed in, it is important to consider various factors such as your Apple TV’s age, potential updates that are necessary, and any other changes you have recently made to your Apple TV device or even to your Apple account directly. 

How do I get Apple TV to stop asking for passwords?

Getting your Apple TV device to stop asking for a password can seem tricky at first, especially if you do not know the root cause of your issue.

However, there are a few ways to attempt to remedy this issue, ranging from updating your Apple TV device, removing two-step authentication, and even using a factory reset option. 

Read more: Why won’t my Apple TV connect to HomePod?

How do I reset my Apple TV to its factory settings?

This is typically a solution that is considered as a last resort for those who are struggling with their tech.

A factory reset will reset your Apple TV to its original factory settings, effectively removing custom settings and profiles from your app.

This solution is only recommended if every other solution available has not worked to stop Apple from asking you to sign in.

It is important to note that you will lose the following when you conduct a factory reset on your Apple TV device:

  • Custom profiles
  • Downloaded apps/games associated with custom profiles
  • Preferences for your Apple TV
  • Saved content/ favored media
  • Settings and appearance for Apple TV

To complete a factory reset on your Apple TV device, complete the following steps:

  • Access the Settings from your Apple TV’s main menu.
  • Select System > Reset.
  • Choose the appropriate system reset for you. The ‘Reset’ option will allow you to reset your Apple TV to its original factory settings without providing a fresh update to the latest version of Apple TV. The ‘Reset and Update’ option does require an internet connection and will also install software updates for Apple TV once the factory reset process is complete. 

Read more: Does Apple TV have group watch?

Which factory reset option is right for me if I am having trouble staying signed in with Apple TV?

Choose the ‘Reset and Update’ option when conducting a factory reset on your Apple TV.

Allowing your Apple TV to update can potentially eliminate any sign-in issues you are experiencing with the current version of Apple TV software you are using. 

How can I disable 2-factor authentication? 

Using 2-factor authentication can help add a layer of protection and security to your most valuable data, including your bank accounts as well as your email addresses. Disabling your 2-factor authentication settings only requires a few minutes.

But, when it comes to streaming media, it can quickly become tedious to use 2-factor authentication each time you are trying to stream a show to relax. You can disable the 2-factor authentication for your Apple TV with the following steps: 

  • Log in to your iCloud account using your Apple ID and password.
  • Choose the ‘Apple ID’ menu item.
  • Select ‘Password & Security’ to launch your current security settings.
  • Select ‘Turn off 2-factor authentication’ to disable your Apple account’s 2-factor authentication settings across your currently activated devices.

Once you have completed the steps above, you will be able to return to your Apple ID without being prompted to complete a 2-factor authentication step each time you restart your television or attempt to stream a new piece of media.

How can I use an iTunes remote with my Apple TV?

At times, using an iTunes remote can help eliminate or at the very least, minimize sign-in errors that are generated when using Apple TV. To connect your iTunes remote to work with your Apple TV, follow these steps: 

  • Download the Apple TV remote application from the Apple app store.
  • Install and follow the instructions included with the app to connect your iTunes remote to your Apple TV as well as your iPhone.
  • Your remote will now work to control your Apple TV, which may eliminate sign-in issues you are experiencing. 

How do I keep apps signed in on Apple TV?

You can keep your apps signed in on Apple TV by ensuring they are updated with the latest versions available or by uninstalling and reinstalling your problem apps individually.

To update the apps you are using on your Apple TV, complete the following steps:

  • Launch the app store from the main Apple TV home screen. The app store appears as a blue icon with the letter “A” in white.
  • Locate the search icon, which is available in the top right corner of the app library.
  • Search for the specific app you have in your Apple TV library that you would like to manually update.
  • Choose the app and allow the app’s main menu screen to open.
  • Select “Update” to begin manually updating apps individually. 

How can I keep my apps updated automatically using Apple TV?

As an Apple TV owner, you also have the option of having your apps updated automatically and without having to manually update them on an individual basis.

To keep your Apple TV apps updated at all times automatically (which requires an ongoing internet connection), complete these steps:

  • Open the ‘Settings’ menu from the main screen while using your Apple TV.
  • Select ‘Apps’
  • Check to see if ‘Automatically Update Apps’ is switched to ‘On’. If it is switched to ‘Off’, click the option to turn the automatic updates on. Now your downloaded Apple TV apps will be automatically updated each time you use your Apple TV, minimizing the chance of potential issues with staying signed in to problematic or buggy apps. 

You can change the settings on your Apple TV to update your downloaded apps automatically.

Using the following steps, remove the hassle of manually updating each of your Apple TV apps individually: 

Why does my Apple ID keep getting signed out?

Your Apple ID may be getting signed out due to outdated firmware, outdated software, or even a newly installed application that has higher security settings in place. 

Before you can find the proper fix for your Apple TV login problems, consider the following:

  • Am I resetting and/or unplugging my Apple TV each time I turn it off?
  • Am I currently experiencing intermittent connection issues with my wireless internet connection at my home? Have I recently disconnected my internet connection from the router?
  • Have I recently installed new apps using my Apple TV device that may require a separate sign-in in order to verify my identity? 
  • Have I recently downloaded or updated new versions of the apps I have installed in my Apple TV library?