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Powerbeats Pro Won’t Turn On

As an owner of Powerbeats Pro, I know the frustration of trying to turn them on and having them not work. After spending hours of research and testing, I’m here to share how I solved my issue and other solutions I discovered.

A couple of different factors can stop your Powerbeats Pro from functioning normally. The most common culprits are battery problems and out-of-date software. However, it can also be a firmware issue.

If your Powerbeats Pro won’t turn on, it’s most likely a battery issue.
Ensure that the earbuds are correctly placed in the charging case to charge them properly.
Moisture can interfere with the charging process, so make sure the earbuds are dry before putting them in the case.
Check the charging cable for any signs of wear and tear.
If the battery percentage doesn’t go above a certain level, a battery glitch could be the cause.
Try completely depleting the battery and then recharging it to see if it fixes the issue.

Charging Issues

Nine times out of ten, if your Powerbeats Pro won’t turn on, it’s a battery issue. Unfortunately, many people complain that the earbuds’ charging capability is less than ideal.

There are many reasons your headphones may not be getting enough power.

Earbud Placement

When you first receive your Powerbeats Pro, you get two earbuds and a charging case. These earbuds fit perfectly into the case to supply them with energy.

They do this with the help of magnets. The magnetic attraction between the earpieces and the case snaps everything into place.

Over time, the magnetic link can weaken. This means the earbuds won’t align, which means you can’t charge them.

Fortunately, there is something you can do about it. A good scrub down can help ensure that your earbuds can charge to full power.

To do that, you can follow these steps:

  1. Remove the earbuds from the charging case.
  2. Wipe the surface of each part with a paper towel to remove any debris.
  3. Dip the tip of a cotton swab into alcohol.
  4. Scrub the inside of the case and the surface of the earbuds with the swab.
  5. Allow all the components to dry for at least two or three hours.

Excess Moisture

Another reason your Powerbeats Pro may not be charging is due to excess moisture

Many people don’t know that these headphones have an IPX4 rating. This means they can only handle splashing water.

So, if you use the device with wet hands or you happen to sweat a lot, that could affect the device.

The extra water can coat the surface of the earbuds, including the charging port. When this happens, the moisture can cause interference. 

In addition, if the water manages to make it inside the headphones, it may lead to more damage. That includes short-circuiting your Powerbeats Pro.

A simple way around this issue is to use rice. You can fill a ziplock bag with rice and place the earbuds inside.

This should help absorb some of the moisture out of the headphones. After a few hours, your earbuds should be ready to use.

Charging Cable

A factor that many people overlook is the charging cable.

When you connect your Powerbeats Pro to the charger, the LED indicator flashes red. If this doesn’t happen, the blame could be on the cable.

Most of us will use the same charging cable for years on end. With time, though, the wire will start to degrade and stop being able to carry power. Since this process is gradual, it’s easy to miss the change altogether.

The fastest way to check the state of your charging cable is to plug it into a different device. Your phone or tablet may be able to let you know there’s an issue.

However, if that’s not an option, you can always try replacing the charging cable with a new one.

In case you test the wire and it’s working fine, the problem may be your charging outlet. Try out a couple of different ones around the house and see if that helps.

Battery Glitch

An amazing feature of the Powerbeats Pro is that they can tell you their battery percentage.

This can give you an idea of how the devices are performing. Often, though, the battery percentage won’t go above a certain level.

This means that one of the earbuds may be losing power before the other. 

To resolve the problem, you can try following these steps:

  1. Remove the earbuds from the charging case.
  2. Connect your Powerbeats Pro to your phone and check the battery percentage.
  3. Place the earbuds and the case in an open, well-ventilated area.
  4. Disconnect the listening pieces from your phone.
  5. Wait about 24 hours and reconnect the earbuds and check the charge.
  6. Keep doing this until you deplete the battery.
  7. Place the earbuds back in the case.
  8. Connect the case to a charger and let it power up for at least 2 hours.

The major drawback of doing this is that it takes time. It may be a few days before you can use your Powerbeats Pro.

However, depleting the battery and recharging it may be the kick-start it needs.

Wrapping Up

Read more: Powerbeats pro won’t reset

If your Powerbeats Pro doesn’t turn on, there are a few possible causes. The issue most probably revolves around the battery. This can include the charging placement, extra moisture, or a faulty cable. It can also be due to a battery glitch that won’t let the earbuds fully charge.

Read more: Powerbeats mic is muffled